Welcome to our
Student Support Center
We love helping you succeed in your studies and giving back for all your hard work.
See what students are saying about CircleIn
Our contests and reward programs.
Current Student Resources
Video Demonstrations & Walkthroughs:
General FAQ
What are CircleIn MVPs?
An MVP Reward is a digital trophy that gets awarded to students after they earn the required points or more in one given week. MVP’s are important because in order to become eligible to win a scholarship (AKA the big bucks), you need to earn at least 8 MPVs in one semester. MVPs earned are tracked on your Leaderboard.
After you earn 8 MVP’s, you will automatically be entered into our scholarship giveaway. But don’t stop there! The more MVP’s you earn, the more entries you get towards our scholarship giveaway. Every MVP you earn after the minimum criteria increases your odds of being selected as a winner.
Note: MVP criteria is subject to change every semester. This is due to new features, product updates, user feedback, and launch date. For more information regarding up to date information on all of our rewards and contests, please refer to the CircleIn Rewards page.
What is the CircleIn Monthly Reward contest?
Our Monthly Reward contest awards top earning students with an e gift card from one of their top 3 gift card choices at the end of each month. All details of this contest are outlined on our CircleIn Rewards page.
Note: CircleIn Monthly Reward criteria is subject to change every semester. This is due to new features, product updates, user feedback, and launch date. For more information regarding up to date information on all of our rewards and contests, please refer to the CircleIn Rewards page.
How do I keep track of the points I have earned?
Keeping track of your points is easy - we do it for you!
Option 1: Login and go to the Leaderboard tab on CircleIn. Search for your name to see how many points you've earned for the current month you are in.
Option 2: Login and click on your profile. If you're on the web/desktop version, this will be located on the top right hand side of your screen. If you're on the mobile app, It will be on the top left hand side once you open up the side panel menu. You will see how many points you've earned for the entire semester.
What happens to my account after I graduate or complete a course?
Your account is tied to your courses for a specific term. When you graduate, you no longer have any active classes and will not be able to view or participate in CircleIn’s study features. Every term the previous courses and content shared is refreshed and is no longer available for view or participation. This also applies to those students who have completed a course.
What courses can I access with CircleIn?
Once you log into CircleIn, click on the My Classes tab to see all of the courses that are connected to CircleIn for your account. Your courses listed on your CircleIn account vary from student to student and term to term. Courses are added into your account based on data we receive from your school and what courses they would like to utilize CircleIn for. Some schools use CircleIn as a way to introduce first-year students to healthy study habits for select courses while other schools use CircleIn for more advanced courses that require a lot of collaboration with classmates in order to achieve success.
Note: Participating courses may change every semester/term. This is due to requests from professors/students, contract sizes/changes, or other reasons.
What do I do if I have't received my gift card/reward?
If you have not received your gift card/reward, it may be any of the following reasons:
- You did not meet the minimum requirement for earning the contest reward (see full rewards and contest information here)
- You met the minimum requirement but were not a "top earner" (in the top 10-20% of users, i.e. there were a number of people with more points than you).
- You have not selected your top 3 stores in your Leaderboard. This tells us what store to provide a gift card for as your reward.
- Your content submitted for the study actions did not follow our community guidelines.
If you feel that none of the reasons above apply to you or you are still unsure of why you have not received your gift card or reward, n email us at support@circleinapp.com and our support team will gladly assist you!